Mediation

Overview: Lewis Holdway Lawyers used a pro-active approach to conflict resolution between our client and an insurer who refused to indemnify (pay). By arranging mediation between the two parties, a positive resolution was achieved. This removed the need for aggressive confrontation and costly legal expenditure, and produced a win-win situation.

Issue: Our client sought financial compensation from an insurance company after his vehicle had been stolen and destroyed. The insurance company were refusing to indemnify on the basis that the vehicle had been stolen under circumstances which suggested negligence by the owner.

Actions: Lewis Holdway Lawyers commenced Court proceedings and decided to take a pro-active approach to conflict resolution. Rather than moving forward with a potentially costly and distressing court case, we invited the insurer to participate in an arranged mediation with our client.

Outcome: By using advanced mediation tactics, Lewis Holdway Lawyers were able to resolve the issue out of court. The insurance company agreed to pay out the majority of the claim and the client got the wreck back to restore. The savings to our client were significant. Not only did he receive a substantial payment from the insurer, but he also avoided a costly and distressing court case.