Small to Medium Enterprises

Overview: Our client was concerned and overwhelmed by regulatory requirements and constantly changing legislation and regulations. In particular, our client was concerned about how changes to security regulation might affect their Retention of Title ("ROT") clauses, and how the rapidly changing employment laws may affect their business if not properly addressed.

Issue: Our client had Terms & Conditions drafted by Lewis Holdway Lawyers some years ago, but had been made aware through our regular communication of changes to the law which may affect these Terms, and in particular the ROT clauses. Our client had also recently faced issues with employees which made them realise their vulnerability to a claim, having no employment agreements and no written policies in place.

Actions: A senior lawyer from Lewis Holdway Lawyers made a site visit to our client's premises to discuss their concerns and get a good feel for their business, meeting with senior staff and the owner. Their Terms were reviewed, and will be further reviewed once the changed legislation is finalised, and our client kept updated. Employment Agreements and policies were drafted and put in place.

Outcome: Our client feels more secure in their dealings with customers, and finds debt collection much easier with a clear, effective, Credit Application and Terms & Conditions. Our client also feels much more secure in their dealings with staff, and is less concerned about regulators.